DWP Benefits Payment: Important Updates and Payment Schedule

By Niks

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DWP Benefits Payment

According to confirmation from the DWP and HMRC, those who are eligible for specific benefits will get their payments early next month. Due to the weekend on August 24 and 25 and the bank holiday on August 26, some benefit payment dates are scheduled to be moved to August 23.

DWP Benefits Payment

The August bank holiday may cause thousands of benefit claimants to have their payment dates altered next month. You should expect to receive your money on Friday, August 23, rather than Monday, August 26, if that is the day your payment is due. 


This is because benefits are not paid out by the Department for Work and Pensions (DWP) on bank holidays. This may impact payments like the Personal Independence Payment (PIP) and Universal Credit.


However, since you’ll have to wait longer for your next payment if your payment is due earlier, you’ll need to stretch your money even further. Both your benefits and the amount you’re owed will be deposited into your regular account in the same manner.

What are the benefits that are affected?

The list of DWP benefits that are currently affected is as follows.


  • Personal Independence Payment
  • Attendance Allowance
  • Carer’s Allowance
  • Disability Living Allowance
  • Child Benefit (paid by HMRC)
  • Income Support
  • State pension
  • Universal Credit
  • Tax Credits (paid by HMRC)
  • Jobseekers Allowance
  • Pension Credit


You should get in touch with the DWP if your benefit payment is supposed to arrive on August 23 but doesn’t. If there is a problem with your payment, you can also file a complaint with the government department. 


The DWP’s complaints line can be reached for free at 0800 328 5644 if you have a Universal Credit account, or at 0800 328 9344 if not. 8 a.m. to 6 p.m. is when the phone lines are open.

DWP Payout Dates 2024

The below table shows the DWP benefits payout date and time.


Benefit name  Usually paid time 
Personal Independence Payment (PIP) Typically every four weeks 
Disability Living Allowance  Typically every four weeks
Child benefits  Usually every four weeks, or once a week if they receive certain benefits or are a single parent.
Universal Credit  Monthly 
State pension credits Usually every four weeks 
Working Tax Credit Every 4 weeks or weekly
Maternity Allowance  Every 2 or 4 weeks
Jobseeker’s Allowance Every two weeks
Attendance Allowance  Typically every four weeks
Employment and Support Allowance Usually every two weeks
Income Support  Usually every two weeks
Carer’s Allowance  In advance, Weekly, or every 4 weeks

How can you receive your DWP Benefits Payment?

DWP benefits are typically paid directly into your bank, building society, or credit union account. If you encounter difficulties managing an account, contact the relevant office for alternative payment options. 


Additionally, you can repay benefits you don’t need by writing to the department that paid them.  


If you don’t have a bank account, you can explore alternative payment options for receiving DWP benefits. For instance, If you can’t open a bank account due to exceptional circumstances (e.g., homelessness), you may be eligible for the Payment Exception service.


Reach out to local advice services or Citizens Advice for personalized guidance on your situation. Remember to keep the DWP informed about your payment preferences and any changes in your circumstances. 

What if any type of delay occurs in receiving your DWP Benefits Payment?

If you experience a delay in receiving your DWP benefits payment, here are some steps to take:


  • Contact DWP: Reach out to the Department for Work and Pensions (DWP) to inquire about the delay. You can do this electronically, by phone, or in person.
  • Check Your Details: Ensure that your bank account details are correct and up to date. Sometimes delays occur due to incorrect information.
  • Payment Schedule: Confirm your payment schedule. Some benefits are paid on specific dates, so check if the delay is within the expected timeframe.
  • Seek Advice: Contact local advice services or Citizens Advice for personalized guidance.

What are the main reasons for a delay in DWP Benefits Payment?

Delays in DWP benefit payments can occur due to various reasons. Here are some common factors:


  • Bank Holidays: Benefit payments may be delayed when there’s a bank holiday. For instance, if a payment is due on a bank holiday, it might be processed throughout the day of the expected payment date instead of overnight.
  • Processing Errors: Mistakes during processing by the DWP can lead to delays. These errors could be related to data entry, system glitches, or other administrative issues.
  • Sanctions: If you’ve been sanctioned due to non-compliance with benefit requirements, your payment may be reduced or stopped.
  • Enter inaccurate and incomplete details: If you entered and submitted inaccurate and incomplete details such as not providing all required documents could cause a delay in your DWP Benefits Payment.
  • Pandemic Impact: The pandemic has caused backlogs and delays in state pension payments and other benefits.
  • Hospital Admissions: If you or a family member have been admitted to the hospital, it can impact benefit payments.
  • Staffing Issues: Staff shortages or administrative challenges can cause delays.


If your payment doesn’t arrive as expected, you can contact Jobcentre Plus for clarification. They provide phone, textphone, relay services, and online account options for inquiries. Remember that the DWP aims to resolve payment delays promptly. 

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